Shipping Policy

IndiaVyapaar.com is a B2B marketplace that connects buyers and sellers. We do not directly manage or fulfill shipping. All products listed on the platform are shipped by the respective vendors/sellers.

1. Shipping Responsibility

• All shipping, delivery timelines, courier selection, and logistics arrangements are the sole responsibility of the vendor (seller) from whom the product is purchased.

• IndiaVyapaar.com does not take ownership of the shipping process and is not liable for any delays, damages, or issues arising during shipment.

2. Shipping Charges

• Shipping fees are determined by individual vendors and may vary based on product size, weight, location, or courier partner used.

• Any applicable shipping costs will be disclosed to the buyer at the time of purchase by the vendor.

3. Shipping Timelines

• Estimated delivery time is provided by the vendor at the time of the order.

• Vendors typically process orders within 2–5 business days, and delivery may take 7–14 business days, depending on the delivery location and courier service used.

• Delays due to unforeseen circumstances (e.g. weather, strikes, or regional restrictions) are not the responsibility of IndiaVyapaar.com.

4. Tracking Information

• Once an order is shipped, the vendor is expected to share the tracking number or delivery details directly with the buyer.

• Buyers should follow up with the vendor for any tracking-related queries or issues.

5. Damaged or Missing Items

• If an order is received in damaged condition or with missing items, the buyer must report the issue directly to the vendor within 48 hours of delivery.

• IndiaVyapaar.com may assist in facilitating communication between the buyer and seller, but does not process claims or replacements on behalf of vendors.

6. International Shipping

• Availability of international shipping depends entirely on the vendor's capabilities and policy.

• Buyers are advised to confirm international delivery options with the vendor before placing the order.

7. Vendor Contact

• Buyers are encouraged to communicate with vendors for all shipping-related concerns.

• If you need help reaching a vendor or escalating a shipping issue, you may contact our support team at:

📧 helpdesk@indiavyapaar.com